Advanced Coaching Skills for Navigating Conflicting Health Information in Sessions

NBHWC CEA-100066-2

Why do so many skilled coaches find themselves stumbling when clients bring conflicting health information into sessions?

In a world overflowing with data, it’s easy to feel unprepared or overwhelmed by misinformation and ever-changing health trends. Wellspired’s Advanced Coaching Skills for Navigating Conflicting Health Information in Sessions class is here to change your relationship with uncertainty and empower you to confidently support your clients—no matter what confusing headlines or social media trends they bring to your conversations.

Led by experienced mentor coaches Carrie Weishoff and Kris Kniefel, this session dives straight into practical strategies and real-world scenarios. You'll explore how to hold space, foster client autonomy, and maintain your scope of practice—even when you’re faced with strong opinions, emotional responses, or “facts” gleaned from questionable corners of the internet. This class goes beyond theory, equipping you with collaborative tools like Ask-Offer-Ask, health literacy best practices, and decision-making frameworks, all while exploring the self-management needed to navigate your own biases and emotional triggers.

Throughout the class, you’ll enjoy candid community discussion, peer learning, and the opportunity to walk through complex scenarios—building the confidence required to help clients make empowered, informed decisions about their well-being. Whether you’re new to health coaching or a seasoned practitioner, you’ll leave this class ready to meet health information chaos with clarity, compassion, and up-to-date coaching skills.

What you'll take away from this class:

1. Skillfully navigate conflicting health information with clients using advanced coaching techniques and evidence-based approaches.

2. Empower clients to assess, interpret, and make informed decisions about health information while staying within your professional scope.

3. Apply proven frameworks like inquiry, decisional balance, and Ask-Offer-Ask to foster open, collaborative conversations around confusing or controversial health topics.

4. Strengthen self-management and client-centered communication, even when personal biases or emotionally charged subjects arise.

Meet Your Trainers: Kris Kniefel & Kerri Weishoff

Kerri Weishoff, MS, CCC-SLP, NBC-HWC

Kerri is a National Board-Certified Health and Wellness Coach (NBCHWC) with an Integrative Health Coaching Certificate from the University of Minnesota, as well as a Master’s Degree in Speech Language Pathology from University of Wisconsin-Milwaukee. Kerri’s 25-year tenure as a speech pathologist provided her with a deep understanding of healing the whole person through self-awareness, self-care, and values exploration.

She carries this passion and understanding forward in her experience as coaching faculty in the VA Whole Health Coaching program, University of Wisconsin-Stevens Point, and University of Minnesota.

Kerri currently serves as core faculty and mentor in the Veteran Administration (VA) Whole Health Coaching certificate program, training VA employees in an NBHWC – approved coach certificate program. She also provides coaching for students pursuing a coaching certificate and Master’s Degree at the University of Minnesota board-approved coach training program. In addition, Kerri developed a Health Coaching Exam Prep Guide for individuals preparing for the NBHWC National Board Exam, offered through the University of Wisconsin-Stevens Point Continuing Education Program. Integrating her training as a speech pathologist with coaching, she has also taught various mind-body courses within the University of Wisconsin system.

Beyond training and educating future coaches, Kerri offers coaching to the general public in her private coaching practice. She was drawn to coaching because her experience as a therapist and Director of Rehab and Integrative Health affirmed to her that individuality and self-empowerment is at the core of healing.

She is passionate about guiding her clients to explore their individual level of awareness, self-care, values and strengths to support them in living well day-to-day and within community.

Kris Kniefel, MA, NBC-HWC

Kris is an educator, faculty, mentor and a Functional Medicine and National Board Certified Integrative Wellness Coach.

She values on-going wellness education and has completed studies in mind-body medicine, self-compassion, food as medicine and functional medicine.

Kris is passionate about helping people develop and live their best lives – whether that is through learning new skills or knowledge or learning new behaviors!

She enjoys providing students with an engaging, experiential learning environment and encouraging their continued growth.

Kris teaches and mentors coaching students within the Veteran Administration’s Whole Health Coaching Certification Program, training VA employees in an NBHWC-approved coach certification program.

In addition, she has also taught coaching and wellness courses within the University of Wisconsin system.

Kris loves to be in nature – whether it’s hiking, biking or paddle boarding.

She enjoys entertaining and sharing good food with family and friends.

Kris has a Bachelors’ of Science degree in business from Minnesota State University, Mankato, Masters’ of Art in Human Resources from the University of Minnesota, and coaching certificates from the University of Minnesota and the Functional Medicine Coaching Academy.

What's Included:

• (1) 90-Minute On-Demand Recording of the Skills Clinic

• Certificate of Completion & 1 CEU (NBHWC) after completing & receiving a passing score for the class quiz.

• BONUS - Health and Wellness Coaches' Client Guidance Checklist

• BONUS - Lifetime Access to All Class Materials & Resources

How to Access This Training:

Once you complete the checkout process, you will receive an email to your inbox within a few minutes with instructions on how to access your training. All our trainings are located inside Wellspired's Student Learning Portal. If it is your first time purchasing a course or training from us, you will receive instructions on how to log into the Learning Portal and set your password.

How to Get Your CEUs (Approved for 1 CEU through NBHWC):

Once you watch the recorded video, complete the quiz located in Wellspired Student Learning Portal. Upon passing the quiz, a certificate of completion will be emailed to you within 15 minutes.